Madonna concert in Barcelona

Jérôme tells us: "As you may have heard, the Madonna concert scheduled in Marseille tonight was cancelled due to a fatal accident which occured while getting the stage ready. As a true and loyal fan, one of our customer decided to buy tickets for the Barcelona concert taking place tomorrow. Unfortunately, the tickets he purchased online still have not been delivered to his hotel. In order to help him, I called the hotel and explained the situation in order for the front desk to notify him immediatey should the tickets finally arrive. I also gave him the website customer service phone number. Finally, I sent an email to customer service on his behalf because he did not have internet access.  I really hope that after all of our efforts, he will be able to finally enjoy the concert!"